I understand that many companies and individuals have information of a sensitive nature pertaining to them or their clients and I take great care to ensure the highest possible levels of privacy.

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This statement summarises our ‘Privacy Policy’ and outlines our procedures relating to the use of client information. My Policy governs the manner in which Number 10 Clarence (No. 10 Clarence/No. 10/tenclarence)  collects, uses, maintains, controls and discloses information collected from clients (‘Clients’) of Number 10 Clarence through my website and through communications across the internet or in writing. This Policy applies to my website and these other communication channels in respect of all products and services offered by Number 10 Clarence.

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Collecting and Using Personal Information

I may collect personal information from Clients in a variety of ways including, but not limited to, when Clients visit my website, register on my site, place an order, subscribe to newsletters, respond to surveys, fill out forms and communicate by email to Number 10 Clarence individual internet addresses. Clients may be asked for names, email addresses, mailing addresses and phone numbers. I will collect such information only if Clients voluntarily submit such information to us. Clients can always refuse to supply Personal information, except that it may prevent them engaging in certain site related or other activities.

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Number 10 Clarence may collect personal data about you, including information which you volunteer. Information which you provide in this way may be made available to third parties such as Royal Mail and may be used by Number 10 Clarence or my partners for the purposes of, but not limited to, that which you provided it.

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Number 10 Clarence does not knowingly collect personal information from children under the age of 16 years. I encourage parents and guardians to monitor their children’s internet usage and to help enforce this Policy by instructing their children to never provide personal information through my website or through other communications, without their permission.

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Collecting and Using Non Personal Information

I may collect non-personal information about my Clients to enable the delivery of my products and services to those Clients. This may include computer and technical information and other similar information.

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Maintaining and Controlling of Information 

All clients may request access to the Information collected by Number 10 Clarence in relation to themselves and the use of services owned by them. Number 10 Clarence will make every effort to ensure that such details are always correct and amend inaccuracies or changes on request.

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Number 10 Clarence will only retain Clients information for as long as is necessary for the purposes of compliance with the law and routine administration.

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Number 10 Clarence keeps Client information in controlled facilities, secured against unauthorized access. Proof of Identity will be required before information is released to any individual, including the Client. Number 10 Clarence typically communicates with its Clients through a combination of phone, Written and E-Mail correspondence.

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Disclosing of Information

Number 10 Clarence works with a number of partners to deliver its  services. For the purposes of providing my services, Clients personal and non personal information may be shared. This information will not be shared for any other purpose or with other organizations who are not my partners.

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Your rights in relation to Information

Number 10 Clarence acknowledges my Clients right to access and control their personal and non-personal information. At any time, Clients can contact Number 10 Clarence to confirm the information maintained, correct and delete the information, withdraw consent for use of the information, limit the portability of the information, lodge a complaint with the ICO in respect of the information.

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Links to other websites

Number 10 Clarence provide Clients with links to other partner websites through my website and through the delivery of my products and services. Through providing these links, I do not expressly endorse the content of these partner websites nor do I take any responsibility for the content of these websites.

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Changes to this Policy

Number 10 Clarence has the discretion to update this Policy at any time. When I do, I will post the update to my web site. I encourage Clients to frequently check my site for any changes to stay informed as to how I am helping to protect the information I collect.

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You acknowledge and agree that it is your responsibility to review our Policy periodically and become aware of modifications.

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Your acceptance of these terms

By using my website and communicating with Number 10 Clarence through other channels, you signify your acceptance of this Policy and terms of service. If you do not agree to this Policy, please do not use my website or communicate with my business. Your continued use of my website and communication channels following the posting of any changes to this Policy will be deemed your acceptance of those changes.

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Contacting us

If you have any questions on this Policy, the practices on my website or my communication channels, please contact me at info@tenclarence.com

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Number 10 Clarence

Swan House

South Chailey

Lewes

East Sussex

BN8 4AS

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Updated 18 June 2021